All information supplied has NO WARRANTY whatsoever. Information and statements are not intended to diagnose, treat, cure, or prevent any disease. No warranty is made that any information on or linked to this site is complete and/or accurate. We are not nor do we claim to be health care professionals, therefore please consult your doctor before taking any supplements, especially if you have any existing medical conditions. Not all product descriptions have been approved by the FDA or TGA and are not necessarily the view and or opinions held by Universal Health and Fitness.

Universal Health and Fitness will not be liable for any outcomes, loss and damages from using any information or products whatsoever on or linked to this website.

You the customer must contact us at Universal Health and Fitness within 5 working days if your parcel has not been received within the allocated shipping time for your destination. If you do not and the parcel is returned to us you will be required to pay for a second shipping charge at full cost (we subsidise most shipping zones for internet orders). If you elect for a refund or if we are unable to get hold of you after the parcel has been returned within 48hours you will be refunded the cost of the order minus any shipping charges plus a transaction fee of $5.00. If you contact us after the 5 working days to let us know your parcel has not arrived we will place audits with the relevant courier/delivery service which may take up to 10 days to complete. If after the audit has been completed it is determined that the courier service is at fault for the lost parcel you will be fully compensated.

We do not for any reason offer refunds if you simply change your mind or if there is a delay with your order.

Should something go wrong with your delivery such as incorrect goods sent, damage of product during transport etc, we are more than happy to replace your product at no additional cost to you the customer (provided the product has been un-opened by you). We do however require any claim to be made within 48 hours of receiving your goods and if you are claiming something is wrong with the composition of the product, we will need to have the product returned to us at your expense for testing by the manufacturer. The product must have more than 3/4 left and must be within 2 days of receiving the product. If the product is considered to be faulty in any way you the customer will be reimbursed for the shipping cost plus you will be sent a replacement of the same product. If nothing is determined to be wrong in any way with the product you will have the option of having the product shipped back to you (at your expense) or we can destroy the product. No refunds or exchanges will be issued on any products that have been opened or used or tampered with in any way.

If your parcel is not received due to the fact that incorrect address details have been provided by you the customer, we Universal Health and Fitness will take no responsibility for this. Please make sure ALL details are correct and present such as company name (if applicable), correct street address & spelling, correct Suburb (City) and Post Code. If a parcel is delivered to an address due to incorrect details being provided by you the customer and that parcel is not able to be retrieved then there is no recourse of action that will be taken by Universal Health and Fitness.

Professional advice is required for each particular ailment, topic, issue, concern and for dosages.

This information is NOT to be taken as any sort of medical advice whatsoever.

You take full and total responsibility for what you do with this information and any resulting outcomes from your actions.

Nothing contained in this service is intended to be or should be taken for medical diagnosis or treatment.

Always seek the advice or your health practitioner.

Universal Health and Fitness has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, Universal Health and Fitness makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. Universal Health and Fitness reserves the right to change price and availability information without notice.

Universal Health and Fitness shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site.

Universal Health and Fitness makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any product(s) supplied by it under these Terms. In any event, Universal Health and Fitness sole liability and the user's sole remedy for any defective product(s) supplied under these Terms shall be the replacement by Universal Health and Fitness of the defective product(s). Universal Health and Fitness shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising.

No exclusions of Universal Health and Fitness in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of Universal Health and Fitness or any of its directors, employees or agents or fraudulent misstatement.

NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.
All information is not a substitute for medical advice and is for the purposes of general knowledge only. Always seek the advice of your General Practitioner, other medical practitioner or qualified health provider when starting any health or nutritional related treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party's medical condition.

This disclaimer covers all material and information of all types in any and every part of this site and its attachments.

ALL ORDERS ARE SHIPPED ON WEDNESDAY OF EACH WEEK
You the customer must contact us at Universal Health and Fitness within 5 working days if your parcel has not been received within the allocated shipping time for your destination. If you do not and the parcel is returned to us you will be required to pay for a second shipping charge at full cost (we subsidise most shipping zones for internet orders). If you elect for a refund or if we are unable to get hold of you after the parcel has been returned within 48hours you will be refunded the cost of the order minus any shipping charges plus a transaction fee of $5.00. If you contact us after the 5 working days to let us know your parcel has not arrived we will place audits with the relevant courier/delivery service which may take up to 10 days to complete. If after the audit has been completed it is determined that the courier service is at fault for the lost parcel you will be fully compensated.

We do not offer refunds if you simply change your mind or if there is a delay in shipping.

Should something go wrong with your delivery such as incorrect goods sent, damage of product during transport etc, we are more than happy to replace your product at no additional cost to you the customer (provided the product has been un-opened by you). We do however require any claim to be made within 48 hours of receiving your goods and if you are claiming something is wrong with the composition of the product, we will need to have the product returned to us at your expense for testing by the manufacturer. The product must have more than 3/4 left and must be within 2 days of receiving the product. If the product is considered to be faulty in any way you the customer will be reimbursed for the shipping cost plus you will be sent a replacement of the same product. If nothing is determined to be wrong in any way with the product you will have the option of having the product shipped back to you (at your expense) or we can destroy the product. No refunds or exchanges will be issued on any products that have been opened or used or tampered with in any way.

If your parcel is not received due to the fact that incorrect address details have been provided by you the customer, we Universal Health and Fitness will take no responsibility for this. Please make sure ALL details are correct and present such as company name (if applicable), correct street address & spelling, correct Suburb (City) and Post Code. If a parcel is delivered to an address due to incorrect details being provided by you the customer and that parcel is not able to be retrieved then there is no recourse of action that will be taken by Universal Health and Fitness.

Universal Health and Fitness has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, Universal Health and Fitness makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. Universal Health and Fitness reserves the right to change price and availability information without notice.